Privacy Policy

Puller Dent and Detailing Services ("Puller Dent," "we," "us") provides mobile paintless dent repair and car detailing in Sterling, Virginia and nearby areas. This policy explains what information we collect through our website at pullerdent.com and the PullerDent mobile app, and how we use it.

Questions about this policy can be sent to pullerdent@gmail.com or by phone at 571.533.5410.

Information we collect

• Account details. Name, email address, phone number, and password when you create an account. If you sign in with Apple or Google, we receive the name and email those services share with us.
• Bookings. Vehicle details, the services and add-ons you select, appointment time, service address, and notes you add so we can come to you and perform the work.
• Photos. Images you take with the camera or choose from your photo library to show vehicle damage or to message our team about a job.
• Location. Your location while you use the app, when you allow it, to set a service address and support on-site service. We do not track your location in the background for advertising.
• Payments. Card payments are processed by Stripe. We receive payment status, amount, and a payment reference. We do not store your full card number.
• Messages and notifications. Messages you send in the app, and a device token if you allow push notifications about your booking.
• Website inquiries. Name, email, phone, and message if you use the contact form.

Face ID or device passcode, if you use them, stays on your device to unlock the app. We do not receive your biometric data.

How we use information

• Create and secure your account.
• Schedule, perform, and track dent repair and detailing appointments.
• Take payment and send receipts.
• Send booking updates by push notification, email, or phone.
• Reply to messages and contact-form requests.
• Keep the app and website working and prevent fraud or misuse.

We do not sell your personal information. We do not use it for third-party advertising.

Who we share it with

We share information only with providers that help us run the service:

• Supabase, to store accounts, bookings, messages, and photos.
• Stripe, to process card payments.
• Apple and Google, if you choose those sign-in methods.
• Firebase, to deliver push notifications.
• Vercel, to host this website.

Our technicians see the booking details they need to complete your service, including the address and any photos you provided. We may also disclose information if required by law.

How long we keep it

We keep account and booking records for as long as your account is active and as needed to complete services, handle payments, and meet tax and legal record requirements. You can delete your account in the app under privacy settings, or email pullerdent@gmail.com and ask us to delete it. We will delete or de-identify personal information that we are not required to keep.

Your choices

• You can turn off location, camera, photos, and notifications in your device settings.
• You can update your profile details in the app or on the website.
• You can request a copy of your information or ask us to correct it by emailing pullerdent@gmail.com.
• You can delete your account in the app or by emailing us.

Children

The app and website are for adults booking vehicle service. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we will post the new version on this page and update the date above.

Contact

Puller Dent and Detailing Services
Sterling Virginia & Surrounding Areas
pullerdent@gmail.com
571.533.5410

Contact form